Tue. Jun 18th, 2024
SASSA Pending Status SASSA Pending Status

SASSA Pending Status

Navigating the South African Social Security Agency (SASSA) system can be a daunting task, especially when encountering a “pending” application status. But worry not, for this comprehensive guide will equip you with the knowledge and tools to understand and address your SASSA pending status.


A “pending” status simply indicates that your application is currently being processed. This processing involves a series of checks against various databases to verify your eligibility and ensure accuracy. It’s important to remember that “pending” doesn’t automatically translate to rejection; it’s simply a neutral stage in the application journey.

Causes of “Pending”:

Several factors can contribute to a pending application status:

  • Incomplete Application: Ensure all required documents are uploaded and information accurately entered.
  • Verification Delays: Processing through databases like SARS, UIF, and NSFAS can take time.
  • Bank Details: Update your bank details through the Change Banking Details option if needed.
  • Technical Issues: Website glitches or connectivity issues can temporarily stall processing.
SASSA Pending Status
SASSA Pending Status

Check Your SASSA Status:

There are several convenient ways to check your application status:

  1. SASSA SRD Website Enter your ID number and phone number used during application for an SMS with your status PIN.
  2. SASSA Status Check Tool Enter your ID number and phone number to directly view your application status.
  3. SASSA App: Download the SASSA app and log in with your registered details to access your application status.
  4. SMS Notifications: SASSA sends updates and status changes via SMS to the number you provided during application.
  5. SASSA Toll-Free Call Centre (0800 60 10 11): Speak to a representative for assistance and status updates.

Resolving a Pending Status:

  • Double-check Your Application: Review your application information and ensure you’ve uploaded all required documents.
  • Contact SASSA: If your application has been pending for an extended period, call the SASSA toll-free line or visit your nearest SASSA office for assistance.
  • Appeal a Rejection: If your application is rejected, you have the right to appeal within 30 days. The SASSA website and call centre can provide more information on the appeal process.

Smooth SASSA Application Process:

  • Submit Complete and Accurate Information: Double-check all information before submitting your application.
  • Keep Documents Ready: Scan and upload all required documents beforehand for swift processing.
  • Update Bank Details: Ensure your bank details are accurate and up-to-date to avoid delays in payments.
  • Stay Informed: Regularly check your application status and SASSA communication channels for updates.

Your Payment Dates:

Once your application is approved, you can expect your grant payment within specified payment cycles. SASSA typically releases grant payments at the end of each month. Stay informed on payment dates through the SASSA website and SMS notifications.


While a “pending” SASSA status can be nerve-wracking, rest assured that understanding the process and taking proactive steps can expedite your application journey. By using the resources and tips outlined in this guide, you can navigate the SASSA system with confidence and clarity, ensuring you receive your grant as soon as possible.