Tue. Jun 18th, 2024

SASSA SRD Grant R350 Grant Payment Process


In navigating the complexities of securing the SASSA SRD R350 grant payment, applicants encounter a multitude of steps and procedures. The need for clarity and guidance is paramount to ensure a seamless experience. Here, we offer a comprehensive guide to assist applicants in understanding the status check process, eligibility criteria, and the means to track their payments effectively.

SASSA SRD Grant Status Check

To ascertain the status of your SASSA SRD R350 grant application, it is crucial to employ the right channels effectively. There are several methods available, each offering its own convenience:

1.Online Status Check at srd.sassa.gov.za

The online platform serves as a convenient hub for applicants to track their application progress. By simply visiting the SASSA SRD website and entering your mobile number, you can receive a one-time password (OTP) via SMS. This password grants access to your application status, ensuring transparenc2.Utilizing the Moya App

For those who prefer mobile applications, the Moya App presents a user-friendly alternative. By accessing the “Discovery” option within the app and following prompts to input your SASSA ID number and phone number, applicants can swiftly check their status with minimal hassle.

3.WhatsApp Status Check

Harnessing the power of instant messaging, WhatsApp offers a streamlined approach to checking your SASSA status. By saving the designated number and initiating a chat, applicants can submit their personal information and promptly receive their grant status in response.

Navigating SASSA Grant Results

Understanding the implications of various grant statuses is essential for applicants. Here’s a breakdown of common statuses and their meanings:

SASSA SRD Grant Status Pending:

Indicates that your application is under review or verification.
SASSA Status Declined: Denotes rejection of the application for specified reasons.
Identity Verification Failed: Indicates a discrepancy between provided identity information and official records.
Bank Details Pending:

Signifies approval pending submission of banking details.
Reapplication Pending:

Indicates non-submission for reapplication.
Application Approved: Confirms approval of the application, ensuring imminent payment.
Status Cancelled: Denotes cancellation of the application, necessitating appeal for reinstatement.
Period Pending/Approved/Declined:

Relates to the approval status for a specific payment period.

Eligibility Criteria for SASSA R350 Grant

Applicants must meet specific criteria to qualify for the SASSA SRD R350 grant: South African citizenship, asylum seekers, special permit holders, or refugees.
Absence of alternative financial assistance.
Age between 18 and 60 years.
Non-receipt of other social grants or unemployment insurance benefits.
Financial status falling within the defined poverty threshold.

Offline Method for Checking SASSA SRD Grant Status

In situations where access to the internet or mobile applications is limited, applicants can resort to offline methods to check their SASSA SRD grant status. Here’s a straightforward guide to facilitate the process:

1. Phone Call Inquiry

One of the simplest ways to check your SASSA SRD grant status offline is by making a phone call. Follow these steps:

Dial the toll-free SASSA helpline number: 080 060 1011.

Upon connection, provide your South African ID number.
Engage with the SASSA representative to inquire about the status of your grant application.
The representative will provide you with relevant information regarding the status of your application.

2. Visit a SASSA Office

Alternatively, you can opt to visit a SASSA office in person to inquire about your grant status. Here’s what you need to do:

Locate the nearest SASSA office using online directories or by contacting local government offices.
Carry your South African ID or any other relevant identification documents.
Upon arrival, approach the designated inquiry desk or speak to a SASSA representative.
Provide your ID number and request an update on the status of your grant application.

The SASSA representative will assist you in checking the status and provide any necessary information.

3.Utilize Postal Services

For individuals residing in areas with limited access to SASSA offices, postal services can serve as a viable option. Here’s how:

Visit your nearest post office branch.
Approach the customer service desk and inquire about SASSA grant status inquiries.

Provide your identification details and request assistance in checking the status of your grant application.
The postal service staff will assist you in accessing relevant information or provide guidance on further steps to take.



Navigating the SASSA SRD R350 grant payment process demands clarity, persistence, and adherence to prescribed procedures. By leveraging the available channels for status checks, understanding grant results, and meeting eligibility criteria, applicants can ensure a smoother experience. As we strive to provide assistance and guidance, rest assured that your grant payment is within reach, offering much-needed relief during challenging times.